Testimonials are a great way to give your potential customers the confidence to know that they are working with someone that they can trust.
If you haven't put some great testimonials on your site, you need to do it now. Unless you are a Fortune 5,000 company, chances are that first time visitors to your site have no way of knowing how well you will respond to their needs.
I can tell you my service is great, that my customers love my products and services, that people will be talking about MBS for years to come. But coming from me, most anything that I say will sound like arrogance.
In order to be effective, testimonials need to be good. Here's an example of a poor testimonial:
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"I love your product!" - Anonymous
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What's wrong with loving my product? Nothing! But, notice that it doesn't really tell you why my product is so great and it doesn't tell you who thinks it's great either!
In order to be effective testimonials need to be specific and we need to have the confidence that a real person made those comments.
How about this example?
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"I am an amateur artist who recently ordered your Artist's Best easel. I just had to write and let you know how satisfied I am with your product! The wood, finish and craftsmanship on my easel was superb. It was shipped sooner than I expected and putting it together was not really difficult.
I honestly thought that I would never be able to afford my own easel. It is always a little scary ordering over the Internet from companies that are not known to you, but I am so glad that I took a chance on you!"
Jackie Conte Vero Beach, FL
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This person is only "satisfied" but, notice how much more personal this testimonial is. The customer talks about the fears that we all have and the way that it worked out for her.
The good news is, that if you know how to do it, getting quality testimonials isn't anywhere near as hard as most would think.
The hidden secret that somehow seems to allude most business owners when getting testimonials is really very simple, just ask.
Send your existing customers an email and let them know that their opinions are important to you. Ask them to give specific examples of ways that your company has helped them in their business.
One more thing! Offer to post links to their site directly from their testimonial. They will get extra traffic to their site just for telling the truth about their experience with your company!
Here's a sample email for generating some testimonials:
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"Just a quick note to ask your help. We are currently looking for some great "specific" testimonials to put up on our various web sites from customers like yourself.
It would be great if you could take just a second to hit the reply button and type in a few lines to tell us about something that we did for you as a customer that was helpful or something that you like about our products and services that we could share with the visitors to our web sites.
If you are willing to share your experience with us, we will post the best ones to our web sites along with a link to your web site. Hopefully, that will generate extra traffic to your site and help us give our potential customers the confidence that they need to become part of the MBS family of customers."
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You might even want to send them a link to this article as an example of how to write a good testimonial.
To top it all off, you will get a lot of very comments about you that just may make your day!
Oh yes... If you have something good to say about MBS, AffiliateShowcase,com or jvAlert.com e-mail me at ken@AffiliateShowcase.com
I'll look forward to hearing from you!
All the Best,
Ken
About the author:
Kenneth A. McArthur makes it easy to create your own affiliate program search engine that you own, customize, and fill with your own affiliate links. http://www.AffiliateShowcase.com/getasite.asp?id=6926
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